What is an AI Agent?
Artificial Intelligence (AI) can feel like a complex, almost science-fiction concept. But one of the most practical ways it is already being used by businesses and charities is through AI agents.
AI Agents don’t need to replace people, they can support them
An AI Agent is simply a piece of software that can act on your behalf to carry out tasks, guided by goals you set.
Instead of waiting for you to type in a question and give an answer, an AI agent can work more independently.
Examples of what an AI Agent can do:
Gather information from different sources.
Analyse and summarise complex data.
Take action – for example, drafting emails, updating records, or automated communication.
Keep working in the background, 24/7, to free up your time.
Think of it as a digital team member – one who doesn’t need sleep, doesn’t forget instructions, and can connect across your systems.
AI agents can reduce the admin load, manage enquiries, maintain contact lists, deliver information and keep customer/supplier data up to date.
For charities, they can also help manage volunteers, handle supporter questions, manage donations and even personalise donor communications.
But a key point is this: AI agents don’t replace people – they support them. They take the repetitive, time-consuming work off your desk so you and your team can focus on decisions, relationships, and impact.
As these tools become more accessible and affordable, the organisations that learn to harness them will have a clear advantage: more capacity, less overhead, and better service to the people they exist to support.
Isoblue are developing an AI driven tool (TailorAid) to help you save time and drive results, aimed at charities initially, but adaptable for any organisation wanting to improve prospective client engagement
What is TailorAid?
TailorAid delivers three core benefits to save time and drive results:
Income Growth - Seamlessly integrate a donation calls-to-action within tailored support journeys to maximise conversion rates.
Cost Efficiency - Deliver personalized, evidence-based reports instantly, reducing operational costs while improving service quality.
Service Delivery - Provide high-quality, evidence-based support instantly and at scale. Embeddable widgets deliver personalised guidance 24/7, extending your reach without increasing staffing costs
Join the waiting list to be the first to try the demo - email us:
tailoraid@isoblue.com