Support with IsoCare

IsoCare is Isoblue’s premium support, governance, and continuous-improvement framework for bespoke software applications.

Delivered as a core module within the IsoStack platform, IsoCare provides a structured, auditable way to log issues, manage change, and evolve applications safely over time - without loss of context or control.

What is IsoCare?

  • A Universal IsoStack Module


    IsoCare can be used alongside any software system, including third-party platforms and legacy applications. It provides structured issue logging, change requests, prioritisation, documentation, and testing discipline — regardless of how or where the underlying software is built.

  • Deeply Integrated with IsoStack Applications


    When used with IsoStack-built modules, IsoCare integrates directly with built-in IsoCare points across the platform. These capture precise context (location, role, feature, and environment), significantly improving clarity, speed of resolution, and decision-making.

  • Premium, Feature-Flagged Capability


    IsoCare is a premium feature, enabled and scoped via feature flags. Access can be controlled:
    • Per organisation
    • Per module
    • Per user role or tier
    This allows IsoCare to scale appropriately from light-touch governance to full lifecycle management.

Why IsoCare Matters

Most software does not fail at launch - it fails through unmanaged change. IsoCare ensures that applications:

✔️ Remain stable while evolving

✔️ Retain knowledge and intent over time

✔️ Support accountable, well-governed decision-making

IsoCare brings structure, continuity, and control to the life of bespoke software - from first release to long-term evolution.

Get in touch

To request a demo or learn more about IsoCare, please complete the short form to start the conversation.

  • IsoCare is for organisations that rely on their software and want changes, fixes, and improvements handled clearly and professionally - without confusion or lost detail.

  • IsoCare is a premium support service.
    Access can be enabled per project, per organisation, or per user level, depending on your needs.

  • No. IsoCare can support any software.
    If your system is built on IsoStack, IsoCare can capture extra technical context automatically, but this isn’t required.

  • IsoCare focuses on quality, not volume.
    Changes are grouped, reviewed, tested, and documented properly - reducing rework and helping your system improve over time, not just get patched.

FAQs

Isoblue - products and services:

• • • IsoStack - Isoblue’s method and technology stack.

• • • Bedrock - Multi-tenant dashboards & reporting

• • • API KeyChain - Secure API key management.